Blackberry torch email problem connecting to server




Manually configure BlackBerry Enterprise Service (BES) for email hosted on Exchange

It will show in your My3 account as Add BlackBerry. If you're on the Essential Internet Plan, once you have reached your data allowance within your plan you'll need to buy more data to continue using BlackBerry Internet Services. You can do this in your My3 account.

BlackBerry

Here's how:. If the internet still doesn't work you may not have registered your BlackBerry Internet Service. If you don't see a message asking you to register when you turn on your phone again, or you skip this part and decide to register later, follow these steps:.

You'll be able to start browsing the internet when you see the BlackBerry icon next to the signal bar at the top right of your screen. To start browsing the internet once you've set up BlackBerry Internet Service, select this browser icon.

Set up Exchange ActiveSync email on a BlackBerry 10 device

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  • BlackBerry Torch 9860;
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How to change the email settings on my BlackBerry Torch Touch All. Scroll to and touch Setup.

Set up POP or IMAP email on a BlackBerry device

Touch Email Accounts. Touch the required email account. Touch Edit. If required, touch Email account name.

How to change the email settings on my BlackBerry Torch

Note the uppercase letters on both. If the "G" or "EDGE" is not uppercase, this indicates that the devices are in range of an area with limited coverage. Phone calls and texting will work, but data like web browsing and BES mail delivery will most likely not. As of January 1, , no new BES accounts are being created.

Following is a table of network status indicators for those models:. The letters should be upper case; in some cases, lower-case versions of the same letters indicate more limited options, as indicated in the table below:. If the date and time are incorrect, fix them, and then test to see if you can send or receive email. If the date and time are correct, or if you have problems after fixing them, continue troubleshooting. Restart your device. Once it has restarted, test to see whether you can now send and receive email. If you cannot, continue troubleshooting. If you are unable to register the handheld or connect to the network, or do not have the correct options displayed in the "Roaming" or "Status" fields, contact your service provider.


  • Check the signal strength;
  • Verify that you are in a coverage area where email transmission is supported.
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  • BlackBerry® Torch™ 9800 (6.0.0.135).

If these settings are all correct, and you are able to register your BlackBerry, continue troubleshooting.

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